Communication is homo sapiens’ superpower. A pretty ballsy assertion, right? Ballsy because it elevates us from our animal kin. Ballsier still because – well, let’s be frank – most of us are pretty rubbish at it.
The good news is that our face-to-face foibles could be fixable. We all have a silver-tongued Luke Skywalker within us. A soft-speaking, deep-listening Jedi bubbling up inside. The Force for deeper verbal connection ready for awakening.
So how do we tap into it? First, we have to resolve what gets in the way. So argues the business journalist Charles Duhigg in his new book Supercommunicators, a part-theoretical overview of all things conversant and part instruction manual for the connectively challenged.